Frequently asked questions

Thanks for contacting us! We recommend you browse through our FAQ first. Perhaps your question will be answered right away:

 

Your discretion is very important to us. Your order is shipped in a brown neutral box with no brand name, print or contents. So nothing can be seen on the outside. Nor can you feel what is inside.

Yes, you can select a DHL or PostNL collection point during the ordering process. This allows you to collect your parcel discreetly.

Yes, each item is sealed packaged in transparent plastic. So you can see and feel the product before putting it into use.

Your payment is discreet. Our brand name does not appear on the statement. So don't worry.

Yes you can. Through our payment provider Klarna, you can pay afterwards. 

You will receive a track&trace with your order. Is your order still on hold? It may be busy at the carrier which means your parcel is unfortunately delayed. Give it another 1 or 2 working days. In almost all cases, your parcel will reach you then.

We are sorry that you are not satisfied with the item. You can register your return via our return portal.

Are you interested in collaborating or reselling our products? Take a look at our B2B & collaborations page. 

In 5 years, Quick Relief has grown into a renowned brand in erotic toys in the Benelux. Given the annual stable growth of our company, we are always looking to strengthen our team.

Do you recognise yourself in the following description?
- You are open and transparent in your communication;
- You have experience with graphic design (Photoshop , Canva);
- Copywriting is up to you;
- You have a creative mind;
- You are accurate and solution-oriented;
- You want to learn a lot;
- You think of opportunities to grow Quick Relief and turn these thoughts into actions on a daily basis.

Then send an open application to elize@quickrelief.nl and we might see you soon!

We will gladly help you

Questions about your order? A complaint? Or do you have other questions or comments? Your pleasure comes first with us. We will gladly help you and solve it together.